Business Solutions Manager/ Weybridge - Weybridge - CH39106_8221

Job Description:
An exciting opportunity has arisen to work with a growing global company providing solutions into the pharmaceutical industry.

They are looking for a Business Solutions Manager to work as part of a team designing, developing and maintaining business intelligence using Qlikview and supporting the existing dashboards. The successful candidate will also be expected to deliver projects and design solutions. You will be responsible for developing the ERP and CRM systems and logging the system support calls on the helpdesk.

Daily responsibilities:

- You will be expected to complete regular ad-hoc operation jobs and monitor the Qlikview system to ensure it meets the agreed SLA.
- Provide technical and project management skills for the existing dashboard projects.
- Write ad- hoc reports and extract data to deliver process efficiencies to meet the agreed SLA.
- Providing 1st line support to all infrastructure, systems and process issues and escalating them to 2nd and 3rd line support if necessary.
- Manage and deliver agreed projects.
- working alongside suppliers and consultants to deliver solutions, and liaising closely with business sponsors, users and management to design and develop new systems.
- Ensure that all documentation is completed and provide on going support to the development systems.
- Provide training and coaching to existing staff and new starters on the ERP and CRM systems.
- Develop reports on ERP and CRM systems.
- Identify potential ERP and CRM system enhancements and log them for review of future projects.

Required skills/ experience:

- Extensive Qlikview experience
- Solid experience with Crystal
- Good experience with Microsoft Project, Microsoft Visio, SQL, Crystal reports and oracle.
- Cross functional knowledge and experience of ERP and CRM systems in order management, purchasing, inventory management, finance and logistics.
- Knowledge of supply chain processes.
- Project management and leadership experience.
- Good training and coaching experience.

If you have the above skills please contact Chloe on 01932 245500 or send your CV to chloe.hope@jenrick.co.uk