Service Delivery Co-ordinator - Pharmaceutical

Background:

Lindsay Hill and Jenrick CPI have developed a long-term relationship with IT Contractor, Marnie Williams, who like many other contractors that work through Jenrick CPI, have benefited from the personal and caring approach taken by the Jenrick team.

Marnie is a very experienced IT Professional and has now contracted via Jenrick since 2005.

Marnie has made a particular mention of Jenrick’s low staff turnover and how that in turn means that she always deals with the same consultant, someone who knows her personally and knows what type of contracts she is most suited for.

Marnie has been so pleased with the service she has received that she wrote the following testimonial:

Testimonial:

"I love the service I receive from Jenrick CPI, as I always feel I it is first class and personal.

Jenrick’s low staff turnover means I tend to deal with one person only, who knows all my requirements and needs, and has always tried to ensure I get fair and reasonable contracts.

They are happy to negotiate on my behalf, and I feel I can trust Jenrick to always fight my corner and get what is best for me.

Jenrick always make a conscious effort to visit site and their contractors to ensure we are happy with the service we receive.

It is little things like this that makes all the difference.  Face to face communication is far nicer than a conversation over the phone, you feel you are getting special treatment, and from a company that really does care.

Thank you for the service I have received over the years, it is one reason why I will always be coming back."

Marnie Williams - European Voice Service Delivery